By accessing and using the Apex Parts Solutions website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our Services. We reserve the right to modify these terms at any time, and your continued use of our Services constitutes acceptance of any changes.
Apex Parts Solutions provides global automotive parts sourcing services, including:
Our Services are provided on an "as-is" basis. We make no warranties regarding the availability or pricing of specific parts, as these depend on global market conditions and supplier inventory.
When using our Services, you agree to:
When you submit a service request through our website, you are requesting assistance in locating and sourcing automotive parts. Our team will review your request and provide a quotation based on current market availability and pricing.
All quotations are valid for 14 days from the date of issuance. Prices are subject to change based on market conditions, currency fluctuations, and supplier availability. We reserve the right to update quotations if market conditions change significantly.
An order is only confirmed upon receipt of your written acceptance of our quotation and, where applicable, payment of any required deposit. We will provide you with a confirmation email containing order details and expected delivery timelines.
We accept various payment methods including bank transfers, credit cards, and other secure payment options. Payment details will be provided in your quotation.
For certain orders, a deposit may be required to secure the parts and initiate the sourcing process. The deposit amount will be specified in your quotation.
All prices are quoted in EUR unless otherwise specified. Prices may be subject to applicable taxes and duties depending on your location and the destination country. These will be itemized in your invoice.
Estimated delivery times are provided as guidelines only and are not guaranteed. Delivery times depend on part availability, customs clearance, and international logistics. We will keep you updated on the status of your shipment.
Once parts are shipped, they are your responsibility. We recommend purchasing shipping insurance for high-value orders. Shipping costs are typically borne by the customer unless otherwise agreed.
We will provide you with tracking information for your shipment. Please monitor your shipment and notify us immediately of any issues, delays, or damage upon receipt.
All parts undergo rigorous technical inspection before shipment. We guarantee that parts are authentic, functional, and match the specifications provided in your order.
Parts are provided with a warranty of 30 days from the date of delivery. If you receive defective or non-conforming parts, please contact us immediately with photographic evidence. We will arrange for replacement or refund at our discretion.
The warranty does not cover damage caused by improper installation, misuse, or accidents. We are not responsible for damage caused by third-party handling or transportation.
To the maximum extent permitted by law, Apex Parts Solutions shall not be liable for:
Our total liability shall not exceed the amount paid for the specific order in question.
All content on our website, including text, graphics, logos, and images, is the property of Apex Parts Solutions or our content suppliers. You may not reproduce, distribute, or transmit any content without our prior written permission.
If you have a dispute with us, please contact us at apex.solutions.parts@gmail.com or +41 77 260 55 06. We will make a good faith effort to resolve the matter within 30 days.
These Terms and Conditions are governed by the laws of Switzerland. Any legal action or proceeding shall be brought exclusively in the courts of Switzerland.
You agree to indemnify and hold harmless Apex Parts Solutions, its owners, employees, and agents from any claims, damages, or expenses arising from your use of our Services or violation of these Terms and Conditions.
Orders may be cancelled within 48 hours of confirmation. Cancellations requested after this period may be subject to cancellation fees depending on the stage of sourcing and procurement.
Refunds for cancelled orders will be processed within 14 business days, minus any applicable fees. Refunds will be issued to the original payment method.
We treat all information you provide as confidential. We will not disclose your personal or business information to third parties without your consent, except as required by law or to fulfill your service request.
We reserve the right to terminate or suspend your access to our Services if you violate these Terms and Conditions or engage in unlawful activity. Termination will be effective immediately upon notice.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions about these Terms and Conditions, please contact us at:
We may update these Terms and Conditions at any time. Changes will be effective upon posting to our website. Your continued use of our Services following any changes constitutes your acceptance of the new terms.